Refund Policy

At UpSoftech, we prioritize client satisfaction and aim to provide high-quality services. However, due to the nature of our work, refunds are subject to the following conditions:

Eligibility for Refund

• A full refund will be provided if we are unable to start your project.
• If a delay occurs from our side without valid communication, a partial refund may be considered.
• No refunds will be issued once work has started or if the project is canceled by the client.

Non-Refundable Cases

• No refunds for completed work, milestones, or third-party service costs.
• No refunds for projects canceled due to a lack of communication from the client.
• No refunds for dissatisfaction based on subjective preferences if the work meets agreed specifications.

If you have any concerns, feel free to reach out. We’re happy to work with you towards a solution!