At UpSoftech, we strive to provide the highest quality software development services. However, due to the nature of our work, we have a strict refund policy. Refund Policy Non-refundable Deposits: Once a project has commenced, the initial deposit paid to begin work is non-refundable. This deposit covers the initial planning, project setup, and resource allocation. Project Cancellation: If the client decides to cancel the project after it has started, no refunds will be issued for any payments made up to that point. The client will be responsible for paying for any work completed and resources allocated up to the date of cancellation. Milestone Payments: Payments made for completed milestones are non-refundable. Each milestone signifies a portion of work that has been agreed upon and delivered. If a milestone is disputed, we will work with the client to resolve any issues, but refunds will not be provided for completed work. Change Requests: Any changes or additional requests made during the project lifecycle will be billed accordingly. These changes may impact the project timeline and costs. Quality Assurance: We ensure that all deliverables meet the agreed-upon specifications and quality standards. In case of any discrepancies, we will address and rectify them as per our terms of service. Project Completion: Once the project is completed and delivered, the final payment is due. Post-completion, no refunds will be provided for the completed project. Dispute Resolution: In the event of any disputes, we encourage open communication to resolve any issues. However, refunds will not be issued as part of the dispute resolution process. By engaging with UpSoftech, the client agrees to the terms outlined in this refund policy. Please feel free to contact us if you have any questions or need further clarification regarding our refund policy.